Approximately how many telephone lines do you have coming into your business?
Do you have local telephone service and long-distance service with one provider or do you have them from different providers?
Compared to three years ago, is there much more, slightly more, about the same, slightly less, or much less competition for your LOCAL telephone business?
In the last three years, have you or someone on your behalf, shopped for a new supplier of LOCAL telephone service?
(dissatisfaction with local service) The amount you were paying.
(dissatisfaction with local service) The lack of service options.
(dissatisfaction with local service) Changes made in service without your prior knowledge or consent.
(dissatisfaction with local service) The general level of service including service interruption, repair, billing problems, canít reach a live representative, etc.
(dissatisfaction with local service) The provider merged or was getting out of the business.
(dissatisfaction with local service) You wanted to consolidate telecommunications services with one provider.
Volume 4, Issue 8, 2004
ISSN - 1534-8326
William J. Dennis, Jr.
NFIB Research Foundation
NFIB's mission is to promote and protect the right of our members to own, operate and grow their businesses.
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