Questions - 31 to 40 of 44
Are your most serious IT problems primarily associated with new purchases, their installation and employee training in their use; with maintenance and operation of existing purchases; or with both equally? Would that be a lot more or a few more?
Do you have a contract with a service provider or consulting firm to handle your IT maintenance and any network, hardware, or software problems your businss may encounter?
How did you find that services provider?
About how long have you had this contract, including contract extensions?
Do you have a non-contractual on-going relationship with an IT service provider or consulting firm to handle your IT maintenance and any network, hardware, or software problems your business may encounter?
How did you find that services provider or consulting firm?
Who teaches or trains new employees on the IT equipment and software you have?
Who teaches or trains existing employees on any new equipment or software you purchase?
Would your business realize much greater, greater, modestly greater or no greater long-term benefit by increasing its use of IT (information technology)?
(constraints for greater use of IT) Budget or finance considerations
Volume 7, Issue 5, 2007 ISSN - 1534-8326
Ayman El Tarabishy The George Washington University