Questions - 1 to 44 of 44
A stand-alone computer(s) or a computer connected to a network system
Is that stand-alone, a network system or both?
Are those computers laptops, desktops or a combination of the two?
Do you have access to a computer at home that you use for business purposes?
One or more e-mail addressess
A high-speed connection
Do you have a dial-up Internet connection?
Internet telephone, VOIP or Voice Over
Mobile broadband, such as WiFi
A business Web site
Is your Web site capable of conducting e-commerce, that is, accepting orders over the Internet and letting customers pay with a credit card through a secure Web connection?
Do you use a Web hosting company OR do you host your Web site on your own server?
Did someone in your business develop your Web site or did you hire someone on the outside to develop it for you?
Do you have one or more employees on your staff who spend at least half of his or her time on Information Technology or IT-related matters, such as installing and fixing computer hardware and software, fixing network problems, managing a Website, teaching and training employees how to use the equipm...
How many employees spend at least half of their time on IT related matters?
Who has the most expertise on your firm's computer, computers or computer system?
How comfortable personally are you with IT issues, problems, opportunities, etc.?
(IT problem) E-mail downtime
(IT problem) Internet connection too slow
(IT problem) Nowhere to ask basic IT questions
(IT problem) Filtering spam from e-mail
(IT problem) Updating security on your computer
(IT problem) Back-up and/or data loss
(IT problem) Teaching employees to use the software you use
(IT problem) Installing and testing new computer hardware and software
(IT problem) Getting timely or prompt service when you have a problem
(IT problem) Online audio or video streaming ties up your system
(IT problem) Keeping up with the speed of technological advances in IT
(IT problem) Computer hardware crashes
Are most of your IT problems primarily associated with hardware, software, or both equally? Would that be a lot more or a few more?
Are your most serious IT problems primarily associated with new purchases, their installation and employee training in their use; with maintenance and operation of existing purchases; or with both equally? Would that be a lot more or a few more?
Do you have a contract with a service provider or consulting firm to handle your IT maintenance and any network, hardware, or software problems your businss may encounter?
How did you find that services provider?
About how long have you had this contract, including contract extensions?
Do you have a non-contractual on-going relationship with an IT service provider or consulting firm to handle your IT maintenance and any network, hardware, or software problems your business may encounter?
How did you find that services provider or consulting firm?
Who teaches or trains new employees on the IT equipment and software you have?
Who teaches or trains existing employees on any new equipment or software you purchase?
Would your business realize much greater, greater, modestly greater or no greater long-term benefit by increasing its use of IT (information technology)?
(constraints for greater use of IT) Budget or finance considerations
(constraints for greater use of IT) Management discomfort with IT
(constraints for greater use of IT) Employee discomfort with IT
(constraints for greater use of IT) No time to explore new IT products and their use
(constraints for greater use of IT) Lack of trusted, knowledgeable IT advisor
Volume 7, Issue 5, 2007 ISSN - 1534-8326
Ayman El Tarabishy The George Washington University