Telecommunications
» Telecommunications, Volume 4, Issue 8, 2004
13. Do you consider the telephone bills you typically receive to be exceptionally clear and understandable, clear, confusing, or exceptionally confusing?
Response | ||||
---|---|---|---|---|
1 | Exceptionally clear | 7 | ||
2 | Clear | 57 | ||
3 | Confusing | 25 | ||
4 | Exceptionally confusing | 8 | ||
5 | DK/Refuse | 4 | ||
Total (%) | 101 | |||
N | 752 |
Notes: Thirty-three (33) percent of small employers consider their telephone bills confusing or exceptionally confusing (Q#13).