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Questions - 21 to 30 of 39

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Question
4    

Within the last three years, have you changed your principal financial institution?

4  a 

In what year did you change?

4 Ab 

(reason for change) You wanted more stability in account managers.

4 Bb 

(reason for change) You could more easily satisfy your credit needs.

4 Cb 

(reason for change) You needed more or different services than offered by your old bank.

4 Db 

(reason for change) It offered better loan terms or interest rates.

4 Eb 

(reason for change) You were treated like a stranger at the old bank.

4 Fb 

(reason for change) It had a better quality of service.

4 Gb 

(reason for change) It had a better location.

4 Hb 

(reason for change) It charged more reasonable bank fees.

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Volume 5, Issue 8, 2005
ISSN - 1534-8326

Jonathan A. Scott
Temple University

William C. Dunkelberg
Temple University


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