Evaluating Banks
» Evaluating Banks, Volume 5, Issue 7, 2005
On a scale of one-to-five where 1 means excellent and 5 means poor, how would you rate YOUR PRINCIPAL FINANCIAL INSTITUTION'S performance on these same characteristics? How about:?
2B. (bank performance) Provides helpful suggestions and advice.
Response | ||||
---|---|---|---|---|
1 | Excellent | 30 | ||
2 | 22 | |||
3 | 26 | |||
4 | 9 | |||
5 | Poor | 9 | ||
6 | DK/Refuse | 4 | ||
Total (%) | 100 | |||
N | 752 |
Notes: Thirty (30) percent of small employers report that their principal financial institution does an excellent job providing helpful suggestions and advice (Q#2B).