Evaluating Banks
» Evaluating Banks, Volume 5, Issue 7, 2005
On a scale of one-to-five where 1 means excellent and 5 means poor, how would you rate YOUR PRINCIPAL FINANCIAL INSTITUTION'S performance on these same characteristics? How about:?
2I. (bank performance) Offers a wide range of services.
| Response | ||||
|---|---|---|---|---|
| 1 | Excellent | 45 | ||
| 2 | 2 | 33 | ||
| 3 | 3 | 18 | ||
| 4 | 4 | 2 | ||
| 5 | Poor | 2 | ||
| 6 | DK/Refuse | 2 | ||
| Total (%) | 102 | |||
| N | 752 | |||
Notes: Forty-five (45) percent of small employers report that their principal financial institution does an excellent job offering a wide range of services (Q#2I).


