Evaluating Banks
» Evaluating Banks, Volume 5, Issue 7, 2005
At your primary financial institution or bank over the last three years, have you noticed a change for the better, a change for the worse or no change in:?
3B. (change in) Quality of service.
| Response | ||||
|---|---|---|---|---|
| 1 | Better | 29 | ||
| 2 | Worse | 15 | ||
| 3 | No change | 55 | ||
| 4 | Not applicable | 1 | ||
| 5 | DK/Refuse | 1 | ||
| Total (%) | 101 | |||
| N | 752 | |||
Notes: Twenty-nine (29) percent of small employers think that the quality of banking service has become better over the last three years (Q#3B).
