Evaluating Banks
» Evaluating Banks, Volume 5, Issue 7, 2005
On a scale of one-to-five where 1 means excellent and 5 means poor, how would you rate YOUR PRINCIPAL FINANCIAL INSTITUTION'S performance on these same characteristics? How about:?
2K. (bank performance) Social contact with loan officer.
| Response | ||||
|---|---|---|---|---|
| 1 | Excellent | 37 | ||
| 2 | 19 | |||
| 3 | 19 | |||
| 4 | 8 | |||
| 5 | Poor | 12 | ||
| 6 | DK/Refuse | 5 | ||
| Total (%) | 100 | |||
| N | 752 | |||
Notes: Thirty-seven (37) percent of small employers report that their principal financial institution does an excellent job offering social contact with a loan officer (Q#2K).
