Evaluating Banks
» Evaluating Banks, Volume 5, Issue 7, 2005
On a scale of one-to-five where 1 means excellent and 5 means poor, how would you rate YOUR PRINCIPAL FINANCIAL INSTITUTION'S performance on these same characteristics? How about:?
2J. (bank performance) Knows the local market or community.
| Response | ||||
|---|---|---|---|---|
| 1 | Excellent | 38 | ||
| 2 | 30 | |||
| 3 | 19 | |||
| 4 | 5 | |||
| 5 | Poor | 4 | ||
| 6 | DK/Refuse | 3 | ||
| Total (%) | 99 | |||
| N | 752 | |||
Notes: Thirty-eight (38) percent of small employers report that their principal financial institution does an excellent job knowing the local market or community (Q#2J).


