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Evaluating Banks

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» Evaluating Banks, Volume 5, Issue 7, 2005
On a scale of one-to-five where 1 means excellent and 5 means poor, how would you rate YOUR PRINCIPAL FINANCIAL INSTITUTION'S performance on these same characteristics? How about:?

2H. (bank performance) Easy access to loan officer.

Response
1 Excellent 45
2 26
3 16
4 4
5 Poor 4
6 DK/Refuse 5
Total (%) 100
N 752

Notes: Forty-five (45) percent of small employers report that their principal financial institution does an excellent job offering easy access to a loan officer (Q#2H).


Volume 5, Issue 7, 2005
ISSN - 1534-8326

Jonathan A. Scott
Temple University

William C. Dunkelberg
Temple University


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