Evaluating Banks
» Evaluating Banks, Volume 5, Issue 7, 2005
On a scale of one-to-five where 1 means excellent and 5 means poor, how would you rate YOUR PRINCIPAL FINANCIAL INSTITUTION'S performance on these same characteristics? How about:?
2A. (bank performance) Knows you and your business.
| Response | ||||
|---|---|---|---|---|
| 1 | Excellent | 42 | ||
| 2 | 23 | |||
| 3 | 19 | |||
| 4 | 8 | |||
| 5 | Poor | 8 | ||
| 6 | DK/Refuse | 1 | ||
| Total (%) | 101 | |||
| N | 752 | |||
Notes: Forty-two (42) percent of small employers report that their principal financial institution does an excellent job knowing them and their business (Q#2A).
