Questions - 21 to 30 of 49
In the last three years, have you or someone on your behalf, shopped for a new supplier of cell phone services?
(reason shopped for new cell phone) You needed a different plan.
(reason shopped for new cell phone) You wanted to upgrade technology or options.
(reason shopped for new cell phone) Of changes made to the plan without your prior knowledge or consent.
(reason shopped for new cell phone) Of poor service, weak signals, or dropped calls.
(reason shopped for new cell phone) The provider merged or was getting out of the business.
Did you eventually change providers?
Did you have to pay a contract termination penalty?
Was the reason you didn’t shop because you were satisfied with your cell phone service provider, because there were no real alternatives, or because you had more pressing matters?
How many providers of cell phone service are you aware of in the area where you do business?
Volume 4, Issue 8, 2004 ISSN - 1534-8326
William J. Dennis, Jr. NFIB Research Foundation