1. Overall, do you believe that the biggest problem with business insurance today is:?
|2||Increasing numbers of excluded coverages||6|
|3||Poor claims response||1|
|4||Unavailability of some insurance types||5|
|5||Poor coverage fits, OR||4|
|6||No real business insurance problems||15|
Notes: Sixty-four (64) percent of small employers think that the biggest problem with business insurance today is cost (Q#1).