Telecommunications
» Telecommunications, Volume 4, Issue 8, 2004
If respondent has Internet service in the business AND respondent or someone on his/her behalf did NOT shop for a new supplier of Internet service in the last three years.
9f. Was the reason you didn’t shop because you were satisfied with your Internet service provider, you were locked into a long-term contract, there were no real alternatives, or because you had more pressing matters?
Response | ||||
---|---|---|---|---|
1 | Satisfied | 57 | ||
2 | Locked into long-term contract | 6 | ||
3 | No real alternatives | 21 | ||
4 | You had more pressing matters | 13 | ||
5 | DK/Refuse | 3 | ||
Total (%) | 100 | |||
N | 248 |
Notes: Fifty-seven (57) percent of small employers who have Internet service, but did not shop for a new Internet service provider in the last three years, were satisfied with their service (Q#9f). Thirty (30) percent of small employers were generally satisfied with their Internet service provider over the last three years (Q#9f).