Telecommunications
» Telecommunications, Volume 4, Issue 8, 2004
If respondent uses a cell phone OR purchases a cell phone(s) for selected employees AND respondent or someone on his/her behalf shopped for a new supplier of cell phone services in the last three years AND changed cell phone providers.
8e1. Did you have to pay a contract termination penalty?
Response | ||||
---|---|---|---|---|
1 | Yes | 16 | ||
2 | No | 83 | ||
3 | DK/Refuse | 1 | ||
Total (%) | 100 | |||
N | 215 |
Notes: Sixteen (16) percent of small employees who shopped and then switched cell phone providers paid a penalty for terminating their contracts (Q#8e1).